Player Tracking Systems
Our solutions provide the technical foundations upon which you can build a compelling proposition to build customer loyalty. Our detailed understanding of casino marketing and loyalty initiatives enables us to provide a much broader service than other system vendors.
We will help you to conceptualize your loyalty program and deliver the applications software and customer touch-points which will ensure a successful launch and continuous excitement.
Optimize your budgets by targeting rewards where they are most effective- Segment customers based on common characteristics
- Issue the right rewards and information to the right groups
- Accurately quantify the net worth of each player
- Promote advantageous behavior changes
- Identify behavior patterns and encourage players to modify them
- Set objectives for campaigns and promotions
- Measure and benchmark performance
Our software enables you to provide exciting bonuses and rewards for your customers and equips your team to make the right decisions. Players can access loyalty services via kiosks in the casino, embedded devices in electronic games, mobile applications and web sites.
Registration and Reception
Paltronics provides a comprehensive membership and attendance solution delivering:
- Convenience for your customers by eradicating delays
Registration via reception, web site, kiosk and ID scanner- Online interface to ID verification systems
- Instant entry with card/ID swipe or flexible quick search
- Protection against unwelcome and suspended visitors
- Tracking of referral sources to reward introducers
- Cross check for duplicates and quick merge/de-duplication
- Detailed history of incidents in which the customer has been involved
Loyalty Kiosks and Web Interfaces
Our kiosk solution provides your players with:
- Players Club transaction history
- Cashless transaction history
- Available points and rewards
- Points redemption including TITO tickets
- Responsible gaming functionality
We also provide a web interface which enables you to deploy similar functionality via your online resources. Our kiosk solution can be provided turnkey with a wide range of styles and peripherals available or on a software-only basis.